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About Us

We are a Malaysian company started out online store business since 1st March 2012. We are committed to our customers for Best Price, Products Quality, Ease in Payment, Ease in Return and most importantly our valued customers like you are happy.

Best Buy, Best Price

All our products are original and directly purchased from the shop/outlets overseas, particulary in Japan and therefore, we are able to offer you a competitive price and yet faster response in services.

Our services are provided by our local trained staff to meet the expected quality. Film conversion is done manually one by one with quality check before burn into the CD for our cusotmers.

Product Quality

Products from Japan are becoming more popular, especially with it quality. For this, many international and top players from China, Europe and S.E.A. use table tennis products Japan. The products we selected is best on the same concept of quality check by  inspecting and check every order before shipping. This is to ensure the product that you purchased from us are in good and working condition. With this in place, it will normally takes not more than 3 business days before packing for shipment.

Ease in Payment

In order for you to make payment locally, you will provide you with the top 3 local banks' account to arrange for the payment, The banks are Maybank, CIMB and Public Bank. You may chose to pay at the counter of any branches, pay at ebanking kiosk by cheque, or making the internet banking transfer transaction.

you are welcome to contact us by emailing to loi@webtiam.com if you need to know the steps.

Ease in Return

We are glad to inform you that we manage all returns locally in Malaysia.

If you found any discrepancies in you order when receiving, please notify us immediately (with 48 hours) by emailing to loi@webtiam.com. We will guide you on the return where you just need to send to a local address. We will handle all the returns such as return for refund, return for repair, or return for replace.

You may refer to Our Processes on the steps for returns.

Lastly, we want all our customers to be happy with their purchases. Happy customers is our success.

Thank you.

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